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What’s Your Communication Style?

Understanding Communication Styles Improves Relationships and Career Advancement
People form impressions about us based on what they observe us doing or saying, so they make decisions based on what they see and hear. The patterns of behavior that others observe can be called communication style. The effectiveness or ineffectiveness of our communication style has a great impact on our signature presence … who we are and what we stand for.

Learning Objectives

  • Recognize your style (signature presence) and how it affects communication and relationships
  • Learn about a 4-dimension communication/behavioral model
  • Understand how to adapt and flex across the model for effectiveness with others
  • Be introduced to the concept of “People Reading” … a communication superpower!

Date: Wednesday, March 22, 2016
Time: 8:00 am – 10:00 am
Cost: $49.00
Location: One Ferncroft Road, Danvers, Room DS-106
Registration Contact: Susan Ryan (978) 236-1240
Download registration form

Behavioral Interviewing

The premise behind behavioral interviewing is that the most accurate predictor of future performance is past performance in similar situations. Behavioral interviewing, in fact, is said to be 55 percent predictive of future on-the-job behavior, while traditional interviewing is only 10 percent predictive.

Date: Wednesday, April 19, 2016
Time: 8:00 am – 10:00 am
Cost: $49.00
Location: One Ferncroft Road, Danvers, Room DS-106
Registration Contact: Susan Ryan (978) 236-1240
Download registration form

 

Massachusetts Workforce Training Fund Info Session

Information Session on Workforce Training Fund Grants:

  • Do you need to train your employees in new technologies and production methods to remain competitive?
  • Do you have employees you'd like to promote but can't because their English skills are too limited?
  • Do you think your supervisors and managers could do a better job with the right training?
  • Do you need to better analyze the skills and tasks required by the jobs in your company?
  • Does your sales force need to close deals more quickly?

Date: Wednesday, March 8th
Time: 9:30 am – 11:30 am
Place: North Shore Community College – CTS, One Ferncroft Road, DS106, Danvers, MA 01923
Registration Contact: Susan Ryan (978) 236-1240
Register online

 

Winter/Spring Computer Workshops

For more information call: (978) 236-1200

Access 2016 In a Day: Level 1
Date(s): Saturday, February 11, 2017
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $149

CyberSafe 1 Day Workshop
Date(s): Saturday April 8, 2017
Time: 9:00 am – 1:00 pm
Location: Danvers Campus
Cost: $89

CyberSafe 2 Day Workshop
Date(s): Tuesday, February 7, 2017 &
Thursday, February 9, 2017
Time: 10:00 am – 12:00 pm
Location: Danvers Campus
Cost: $89

Excel 2016 In a Day: Level 1
Date(s): Friday, February 10, 2017
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $149

Excel 2016 In a Day: Level 2
Date(s): Friday, March 3, 2017
Time: 9:00 am – 3:00 pm
Location: Danvers Campus

Cost: $149

Excel: Just Formulas and Functions
Date(s): Thursday, March 23, 2017
Time: 6:00 pm – 9:00 pm
Location: Danvers Campus
Cost: $109

Excel: Just Pivot Tables
Date(s): Thursday, April 20, 2017
Time: 6:00 pm – 9:00 pm
Location: Danvers Campus
Cost: $109

File Management Proficiency (2 Day Workshop)
Date(s): Mondays, February 6 & 13, 2017
Time: 6:00 pm – 9:00 pm
Date(s): Wednesday, April 5, 2017 & Friday,
April 7, 2017
Time: 9:00 am – 12:00 pm
Location: Danvers Campus
Cost: $149

Introduction to Google Apps (2 Day Workshop)
Date(s): Thursdays, April 6 & 13, 2017
Time: 7:00 pm – 9:00 pm
Location: Danvers Campus
Cost: $59

Powerpoint 2016 Level 1 (2 Day Workshop)
Date(s): Mondays, February 27 & March 6, 2017
Time: 6:00 pm – 9:00 pm
Location: Danvers Campus
Cost: $149

Share This: Professional Approaches to Social Media (2 Day Workshop)
Date(s): Tuesdays, February 21 & March 7, 2017
Time: 6:00 pm – 9:00 pm
Location: Danvers Campus
Cost: $199

Word 2016 In a Day: Level 1
Date(s): Saturday, March 4, 2017
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $149

Word 2016 In a Day: Level 2
Date(s): Saturday, April 1, 2017
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $149