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Workshops & Events

Massachusetts Workforce Training Fund Info Session

Information Session on Workforce Training Fund Grants:

  • Do you need to train your employees in new technologies and production methods to remain competitive?
  • Do you have employees you'd like to promote but can't because their English skills are too limited?
  • Do you think your supervisors and managers could do a better job with the right training?
  • Do you need to better analyze the skills and tasks required by the jobs in your company?
  • Does your sales force need to close deals more quickly?

Date: Wednesday, January 23
Time: 8:00 am – 10:00 am
Place: North Shore Community College – CTS, One Ferncroft Road, DS106, Danvers, MA 01923
Registration Contact: Susan Ryan (978) 236-1240
Register online

 

Supervisors' Connections

Negotiation Skills

Very few people are born negotiators. In this class, we will learn how to achieve positive outcomes using planning and conversational techniques. The curriculum will be a combination of discussion, activities, entertaining video clips and (most importantly) active participation. We will start with the basic components of successful negotiation, the need for preparation and how best to separate the “people from the problem”. We will then learn to focus on interests, not positions. With these newfound skills, we will practice how best to arrive at win-win solutions and to master the use of objective criteria as an effective negotiating tool. Lastly, we will discuss how to negotiate when your counterparty “does not want to play” or prefers to rely on dirty tricks.
Workshop Takeaways

  • Prepare for successful negotiation
  • Develop a strategy for your negotiation
  • Apply specific negotiating techniques to obtain a successful outcome.

Date: Wednesday, October 17th, 2018
Time: 8:00 am – 10:00 am
Cost: $49.00
Location: One Ferncroft Road, Danvers, Room DS-106
Registration Contact: Susan Ryan (978) 236-1240
Download registration form

Communication Skills

To be an impactful leader, a command of communications skills and best practices are essential. Communication seems to be the most basic of skills, yet holds the key to motivate and inspire your team to do their best work while also minimizing conflicts that disrupt workflow, hinder results and cause leaders a fair share of time and stress.

This session will cover the art and science of communicating for results with differing communication styles referencing DiSC profiles. It will focus on the various styles and forms of communication, the typical traps we all fall into and the skills and practice necessary to change our quick responses.

Workshop Takeaways

  • Knowledge and understanding of differing communication styles
  • Strategies for improving interpersonal and inter-department relationships
  • Skills to aid in the decrease of conflict and increase in performance



Date: Wednesday, November 14th, 2018
Time: 8:00 am – 10:00 am
Cost: $49.00
Location: One Ferncroft Road, Danvers, Room DS-106
Registration Contact: Susan Ryan (978) 236-1240
Download registration form

 

Fall 2018 Computer Workshops

CyberSafe
Wednesday, November 14, 2018
Time: 5:30 pm – 9:30 pm
Location: Danvers Campus
Cost: $89

Excel 2016: Level 1 Workshop
Date(s):
Monday, October 15, 2018
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $149

Excel 2016: Level 2 Workshop
Date(s): Friday, October 19, 2018
Monday, November 5, 2018
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $149

Excel: Just Formulas and Functions
Date(s): Wednesday, October 24, 2018
Time: 6:00 pm – 9:00 pm
Location: Danvers Campus
Cost: $109

Excel: Just Pivot Tables
Date(s): Wednesday, November 28, 2018
Time: 6:00 pm – 9:00 pm
Location: Danvers Campus
Cost: $109

File Management Proficiency
Date(s):
Tuesday, November 27, 2018
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $149

Google Apps
Date(s): Thursday, October 18 & 25, 2018
Time: 9:00 am – 11:00 am
Thursday, November 29 & December 6, 2018
Time: 6:30 pm – 8:30 pm
Location: Danvers Campus
Cost: $59

Microsoft Bootcamp
Date(s): Saturday, September 22-December 1, 2018
Time: 8:30 am – 12:30 pm
Location: Danvers Campus
Cost: $459

PowerPoint 2016: Level 1 Workshop
Date(s): Tuesday, November 6 & 13, 2018
Time: 6:00 pm – 9:00 pm
Location: Danvers Campus
Cost: $149

Share This: Professional Approaches to Social Media
Date(s): Tuesday, October 12-16, 2018
Time: 6:00 pm – 9:00 pm
Location: Danvers Campus
Cost: $199

Word 2016: Level 1 Workshop
Date(s): Friday, October 12, 2018
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $149

Word 2016: Level 2 Workshop
Date(s): Friday, November 16, 2018
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $149