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Boosting Productivity with Positive Communication

Are there opportunities for you to manage workplace conversations more positively with staff, peers, and senior leaders in your organization? This program provides information on and practice in how to apply the principles of positive psychology – coupled with your communication style – to achieve results in everyday workplace communications.

Workshop Takeaways
In this class, participants will learn to:

  • Describe workplace studies on how teams and individuals have enhanced productivity and engagement by applying positive communication practices.
  • Assess your communication style and explore its strengths and potential weaknesses in day-to-day interactions.
  • Practice leveraging your strengths and incorporating less preferred communication styles to influence co-workers appropriately to get work done.
  • Use appreciative questions to help address a real workplace problem, and get peer and instructor feedback.

Date: Wednesday, March 23, 2016
Time: 8:00 am – 10:00 am
Cost: $39.00
Location: NSCC -- CTS, One Ferncroft Rd., DS106, Danvers, MA 01923
Registration Contact: Susan Ryan (978) 236-1240
Registration Form

Coaching Skills for Managers

Coaching is a transformational tool in any manager’s tool kit. Partnering with employees in a coaching relationship helps them take greater ownership for their performance, increase their creative problem solving skills, and offers the opportunity for better self-awareness and insight.

Workshop Takeaways
In this class, participants will learn:

  • Three key coaching skills to improve employee performance
  • How to develop the mindset of a coach
  • How to use coaching to reverse a decline in employee performance

Date: Wednesday, April 13, 2016
Time: 8:00 am – 10:00 am
Cost: $39.00
Location: NSCC -- CTS, One Ferncroft Rd., DS106, Danvers, MA 01923
Registration Contact: Susan Ryan (978) 236-1240
Registration Form

 

Massachusetts Workforce Training Fund Info Session

Information Session on Workforce Training Fund Grants:

  • Do you need to train your employees in new technologies and production methods to remain competitive?
  • Do you have employees you'd like to promote but can't because their English skills are too limited?
  • Do you think your supervisors and managers could do a better job with the right training?
  • Do you need to better analyze the skills and tasks required by the jobs in your company?
  • Does your sales force need to close deals more quickly?

Date: Wednesday, March 30th, 2016
Time: 8:00 am – 10:00 am
Place: North Shore Community College – CTS, One Ferncroft Road, DS106, Danvers, MA 01923
Registration Contact: Susan Ryan (978) 236-1240
Registration Form

 

Winter/Spring 2016 Computer Workshops

For more information call: (978) 236-1200

Access 2013 In a Day: Level 1
Date(s): Friday, February 12, 2016
Saturday, April 23, 2016
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $139

Access 2013 In a Day: Level 2
Date(s): Friday, March 4, 2016
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $139

Excel 2013 In a Day: Level 1
Date(s): Friday, February 5, 2016
Saturday, February 27, 2016
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $139

Excel 2013 In a Day: Level 2
Date(s): Friday, February 26, 2016
Saturday, March 26, 2016
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $139

Excel 2013 In a Day: Level 3
Date(s): Friday, March 4, 2016
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $139

Excel: Just Formulas and Functions
Date(s): Friday, April 15, 2016
Time: 9:00 am – 12:00 pm
Location: Danvers Campus
Cost: $109

Excel: Just Pivot Tables
Date(s): Friday, May 6, 2016
Time: 9:00 am – 12:00 pm
Location: Danvers Campus
Cost: $109

File Management Proficiency
Date(s): Friday, January 15, 2016
Saturday, May 7, 2016
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $139

Powerpoint 2013 In a Day: Level 1
Date(s): Friday, February 26, 2106
Saturday, April 30, 2016
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $139

Powerpoint 2013 In a Day: Level 2
Date(s): Friday, April 1, 2016
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $139

Word 2013 In a Day: Level 1
Date(s): Friday, January 22, 2016
Saturday, March 12, 2016
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $139

Word 2013 In a Day: Level 2
Date(s): Friday, January 29, 2016
Saturday, April 2, 2016
Time: 9:00 am – 3:00 pm
Location: Danvers Campus
Cost: $139