Company: Jacqueline's Gourmet Cookies, Salem, MA
Challenge: A group of employees spoke little to no English, hindering communication among those employees, staff, and members of management.
Solution: The employees took English as a Second Language (ESL) training plus a Supervisory Training program.
Result: "As a result of the outstanding training programs through NSCC's Corporate Training Solutions, employees who had a limited command of the English language are now communicating freely with management. This training, coupled with a Supervisory Training program, has significantly increased productivity and is helping to advance our dedicated employees into more managerial positions within the company."
— Marc Hazel, President