Frequently Asked Questions

Who do I contact for information?

Our Workforce Development Specialists will be pleased to work with you. Call Helene VanDernoot at 978-236-1207 or Elaine Champagne at 978-236-1206, or e-mail corptrain@northshore.edu.

What are the steps involved?

A Workforce Development Specialist will work with you and the appropriate members of your team to learn about your business objectives and your training needs.

What are some of the advantages of customized contract training?

Customizing a program for your group allows us to tailor it to your specific needs. Your investment is reduced when we train larger groups, and productivity can be better controlled by selecting a training schedule that fits your needs.

Can programs be delivered at my place of business?

Absolutely. Most corporate training programs are delivered on-site at the company location. We are also able to offer the option to hold classes at the College’s Institute for Corporate Training & Technology (ICTT) at the Cummings Center at no additional cost.

How do I make arrangements for on-site training?

Please contact us. We will work with you to put together the best program to meet your needs.

Who are your instructors?

Our instructors combine a high level of expertise in their respective fields with practical experience in business and industry. They possess exceptional knowledge and outstanding teaching and facilitation skills to ensure the most effective learning experience.

If I see a course in the catalog, can it be customized for my business?

Yes. All courses can be customized for your specific needs and objectives, whether they appear in our catalog or not.

How many participants are needed to have a customized training program?

Recommended participant counts vary with each program. We have customized programs for individuals and large groups.

How much do your courses cost?

Fees vary according to content and materials, customization needs, length of program, number of participants, and number of sessions. We always deliver high quality programs that meet specific goals and objectives and budgetary needs. Never hesitate to call us.

Do you offer any one day professional workshops?

Yes. We offer a number of regularly scheduled open enrollment programs through our noncredit catalog. We also offer Supervisors’ Connections that address specific management topics. See the schedule listed under “Workshops and Events.” Many programs can be offered in a one-day workshop format.

If I want training for my company, how do I get started?

We’re here to help. Call Helene VanDernoot at (978) 236-1207 or Elaine Champagne at (978) 236-1206, or e-mail us at corptrain@northshore.edu. We will be happy to guide you through the process.

Do you have any standard off-the-shelf learning programs?

Yes. We provide a number of standard programs. We are one of only a few community colleges in the state offering the American Management Association (AMA) University Certificate Program in Management. We are also an AchieveGlobal partner, a CISCO Systems Networking Academy, a Microsoft IT Academy, an AutoDESK Authorized Training Center, and a member of the CompTIA Learning Alliance, among many others. Check out “Alliances” on our Corporate Education web page.

Are any of your training topics available online?

Most of our programs use the instructor-led delivery facilitation model, as most clients request. We are able to provide training webinars and hybrid presentation methods if these work best for you. We offer a large number of online programs. Call us to discuss.

Can I receive college credit for non-credit programs?

No. We do register and transcript all participants and can provide Certificates of Completion for customized programs, as requested. We’ll be happy to discuss credit-bearing programs for your employees.